Refund Policy

Refund Policy

Warranty:

- The guarantee will cover 30 calendar days from the date of your purchase.

Product status:

If you regretted buying the product or it is different from what you ordered:

- It must be without signs of handling, use, or wear and as you received it.

- It must contain all its accessories, manuals and labels without handling.

- If it is an electronic accessory, notebook, tablet or smartwatch, it must be unlocked, without keys that prevent its use.

If the product has a problem or is incomplete:

- Once you carry out the return we will review it and the product must be in the same conditions mentioned above.

Can I change a product?

- You can contact us to find out about the exchange conditions for your product, or we can also negotiate the return of your product.

When and where do I get my money back?

- For more information about the refund after returning a product, you can consult with us the conditions of product return, contacting you directly through the numbers established on our Website.